Fees, timelines, scam types, KYC requirements, and how to spot fake recovery firms — everything explained clearly before you commit to anything. Still have questions? Submit a free assessment and ask us directly.
FAQ
Everything you need to know about crypto recovery — including how to spot fake recovery scams.
We do not require upfront payments, retainer fees, or investigation charges. Our success fee is only payable after your funds have been successfully recovered and deposited into your personal bank account or verified wallet. If we do not recover anything, you owe us nothing. Full details on our fee policy page.
No — ever. Legitimate recovery firms never ask for private keys, seed phrases, passwords, or remote access (AnyDesk, TeamViewer). We work with your chosen non-custodial wallet to facilitate direct transfer of recovered assets to you. Anyone requesting these is not ACS Legal.
We use advanced blockchain forensics via our partner AI Data Intelligence. Their AI-powered tools monitor transaction hops across wallets, exchanges, mixers, and bridges to identify where funds are held — often at a centralized exchange where they can be frozen via KYC records.
SarahLegal.io is our Swiss Bar Association registered legal partner. When recovery requires formal litigation — freezing orders, subpoenas, financial dispute claims — Sarah Legal files and pursues legal action in Swiss and international courts. They specialise in suing scammers and enforcing fund recovery against fraudulent platforms.
For eligible cases, AI Data Intelligence deploys audited ERC-20 smart contracts that automatically transfer recovered cryptocurrency directly to your verified wallet address. No intermediary holds your funds. Every transaction is logged on-chain for complete transparency.
Pig butchering and romance scams, fake crypto exchanges (Bitwisenex, 4XAI, Click Trades, etc.), trading platform fraud (MT4/MT5), phishing and wallet drains, DeFi rug pulls, Ponzi schemes, and cross-border investment fraud. See our full services list.
Yes. As a registered Hong Kong entity (CR 61832470), we follow strict international privacy standards. KYC/AML is a compliance step that confirms recovered crypto moves into a wallet registered under your name — it protects you from future legal scrutiny. Learn more.
Legitimate firms never ask for upfront payment, gift cards, or crypto deposits. Verify our Hong Kong registration (CR 61832470), our independently verifiable partners on our partners page (SarahLegal.io, AI Data Intelligence, Blockchain Legal Solutions), and read our guide on identifying legitimate recovery firms.
Every case differs by complexity and jurisdiction. Typical timelines: assessment within 24 hours, forensic analysis 5–10 business days, legal action 3–6 months on average. Simple cases may resolve in weeks; complex cross-border matters take longer. You receive a realistic estimate in your free assessment.
Canada (primary market), Australia, United Kingdom, Ireland, Portugal, Spain, Sweden, and international cases via cross-border enforcement. Visit our regional hubs: Canada, Australia, UK.
Never. We will not request AnyDesk, TeamViewer, screen-sharing, or login credentials. You perform every step on your own device in your own secure environment. If anyone claiming to be us asks for remote access — that is not us. Report them immediately.
Mixing services obfuscate the trail but do not make it invisible. Our forensic partners use clustering analysis, timing correlation, and exchange deposit pattern matching to re-establish connections. The key is speed — the sooner we start tracing, the better the outcome.
After losing crypto to a scam, victims are often targeted a second time by fake recovery firms. Warning signs: they demand upfront fees ($500–$5,000+), ask you to send cryptocurrency or gift cards, guarantee 100% recovery, or pressure you to act immediately without verifying credentials.
ACS Legal will never: ask for upfront payment, request crypto transfers before recovery, ask for private keys, or guarantee outcomes before assessing your case. Our emails come from verified channels and we are registered CR 61832470 in Hong Kong.
Free Assessment
Submit your question with your case details — our team responds within 24 hours with a personalised answer. No payment. No obligation.